Whether you’re a venue, a brand, an event organization, or a developer,
you can bend TicketSocket to your will with complete ownership and
customization from start to finish.
Sell more tickets to your Races, festivals, and events and increase conversions. Take full control from online sales (printed and digital tickets) to on-site box-office check-in and walk-up sales. The TicketSocket platform lets organizers control each step of the ticketing process for a truly seamless experience.
From small standing room only venues to forums and amphitheaters, TicketSocket can handle ticketing for any venue. For more complex ticket needs, advanced venues can get access to TicketSocket Enterprise, a fully developer-centric ticketing platform built for large venues and large volumes.
Daily ticket sales & standing box offices are ideal for the TicketSocket custom white-label box office. Integrate with mobile devices for fast check-in & engage your guests with post-visit marketing. Leverage Ice Cream Social to make your attraction viral and automatically reward customers who bring you the most ticket referral sales.
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|Purpose/Activity||Type of Personal Data||Lawful basis for processing|
|To process your payment to purchase tickets from an Event Host||Credit/debit card details||Legitimate interests – to process your payment to the Event Host to complete your ticket purchase|
|To register you as a new customer and to create and maintain your account||Name, email address, address, username, password, date of birth, and phone number||Performance of a contract between you and Event Host|
|To process and deliver your order for our Services including:|
(a) Manage payments, fees and charges; and
(b) Collect and recover money owed to us
|Name, email address, address, date of birth, phone number, credit/debit card details and transaction history.||Performance of a contract between you and Event Host|
Necessary for our legitimate interests (to recover debts due to us)
|To manage our relationship with you which will include:|
(b) Asking you to provide feedback
|Name, username, email address and transaction history.|| |
Necessary to comply with a legal obligation
Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
|To deal with any enquiries, correspondence, concerns or complaints you have raised||Name, username, email address, and information about the issue raised||Legitimate interests – to allow us to respond and deal with any queries, correspondence, concerns or complaints raised by you|
|To administer and protect our business and the Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)||Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp||Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)|
Necessary to comply with a legal obligation
|To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you||Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp||Necessary for our legitimate interests in providing our website and promoting our business|
|To use data analytics to improve our Website, products/Services, marketing, customer relationships and experiences||Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp||Necessary for our legitimate interests (to define types of customers for our products and Services, to keep our Website updated and relevant, to develop our business and to inform our marketing strategy)|
|To make suggestions and recommendations to you about products or Services that may be of interest to you||Your name and email address||Necessary for our legitimate interests in providing our website and promoting our business|