Create new revenue channels during your ticketing or event registration process with custom service fees. Flexible enterprise level sales funnels allow up to 4 service fees to display however you like. Turn an old cost center with other third party ticketing platforms into a new profit center with TicketSocket.
| Cookie Name | Purpose |
| __adroll __adroll_fpc __adroll_shared | These cookies are used to identify visitors across visits and devices. They are used by AdRoll.com to allow us to engage in real-time bidding for our advertisements so that we can present relevant advertising on third party sites. |
| __ar_v4 | This cookie is associated with the DoubleClick advertising service from Google, and helps tracking conversion rates for ads. |
| _fbp | This cookie is used by Facebook to connect us to their advertisement products such as real time bidding for our advertisements so that we can present relevant advertising on Facebook.com. |
| cli_user_preference | The cookie is used to store the yes/no selection the consent given for cookie usage. It does not store any personal data. |
| viewed_cookie_policy | The viewed_cookie_policy cookie is set to “yes” when the Cookie law info bar has been viewed and accepted. The cookie is used to store whether or not you have consented to the use of cookies. It does not store any personal data. |
| We use cookies on this website to help the website operate effectively and to give you the best experience. Some of these cookies are necessary for the website to operate and others are not (but can be useful to help the website recognize you from previous visits, analyse web traffic and other functions). More information (including on how to manage your cookie preferences) can be found here. Cookies that are not strictly necessary are placed on your computer only with your consent. Please click “Accept” to indicate your consent, or “Reject” if you do not wish to accept these cookies. |
| Purpose/Activity | Type of Personal Data | Lawful basis for processing |
| To process your payment to purchase tickets from an Event Host | Credit/debit card details | Legitimate interests – to process your payment to the Event Host to complete your ticket purchase |
| To register you as a new customer and to create and maintain your account | Name, email address, address, username, password, date of birth, and phone number | Performance of a contract between you and Event Host |
| To process and deliver your order for our Services including: (a) Manage payments, fees and charges; and (b) Collect and recover money owed to us | Name, email address, address, date of birth, phone number, credit/debit card details and transaction history. | Performance of a contract between you and Event Host Necessary for our legitimate interests (to recover debts due to us) |
| To manage our relationship with you which will include: (a) Notifying you about changes to our terms or Privacy Policy (b) Asking you to provide feedback | Name, username, email address and transaction history. | Necessary to comply with a legal obligation Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
| To deal with any enquiries, correspondence, concerns or complaints you have raised | Name, username, email address, and information about the issue raised | Legitimate interests – to allow us to respond and deal with any queries, correspondence, concerns or complaints raised by you |
| To administer and protect our business and the Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp | Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) Necessary to comply with a legal obligation |
| To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you | Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp | Necessary for our legitimate interests in providing our website and promoting our business |
| To use data analytics to improve our Website, products/Services, marketing, customer relationships and experiences | Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp | Necessary for our legitimate interests (to define types of customers for our products and Services, to keep our Website updated and relevant, to develop our business and to inform our marketing strategy) |
| To make suggestions and recommendations to you about products or Services that may be of interest to you | Your name and email address | Necessary for our legitimate interests in providing our website and promoting our business |
PRIVACY AND COOKIES POLICY
Effective Date: December 12, 2019
Welcome to TicketSocket, Inc. of 2901 W. Coast HWY Unit 305 Newport Beach, California 92663 (hereinafter "TicketSocket," "we" or "us") website at http://www.ticketsocket.com (including all content under the "ticketsocket.com" domain name, and referred to herein as the "Website"). This notice ("Privacy Policy") supplements and is included as a part of our Website Terms of Service. By accepting the Website Terms of Service, you also agree to this Privacy Policy.
This Privacy Policy explains our online information collection and use practices, and the choices you can make about the way we use such information. Please take the time to read and understand this Privacy Policy so that you can appreciate how we use your Personal Data (as defined below). AS WE UPDATE THE WEBSITE OR EXPAND OUR SERVICES, WE MAY CHANGE THIS PRIVACY POLICY UPON NOTICE TO YOU, HOWEVER, PLEASE REVIEW IT FROM TIME TO TIME.
This Privacy Policy is subject to the provisions of applicable data protection and privacy laws.
For EEA / UK residents:
If you are resident in the European Economic Area (“EEA”) / United Kingdom, we will comply with the General Data Protection Regulation ("GDPR") and/or other applicable data protection and privacy laws. For the purposes of the GDPR on the Website, TicketSocket is a data "Controller" and you are a "Data Subject" with certain protected privacy rights concerning your "Personal Data."
If you purchase any tickets from third parties, such as an Event Host (as defined below) using the TicketSocket platform, TicketSocket will be a data “Processor” and the Event Host will be the data “Controller”. We do not control these third-party websites and are not responsible for their privacy statements. When you purchase a ticket, we encourage you to read the privacy policy of the relevant Event Host.
“Personal Data” in this Privacy Policy means any information relating to you as a natural person that can be directly or indirectly related to you. Personal Data includes name, email address, ID number, location, household information, online ID, and factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity. Your Personal Data may identify you as a person, and thus is often referred to as Personally Identifiable Information ("PII") or Personal Information (“PI”). Both PII and PI are included in the term “Personal Data” as used in this Privacy Policy.
1. Who Collects Your Information On Our Website?
We do. We collect information from you on the Website, and we are responsible for protection of your information.
We have appointed a Data Protection Officer (“DPO”) to manage our privacy obligations. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our Data Protection Officer by emailing privacy@ticketsocket.com.
2. What Information Does TicketSocket Collect?
A. Requested Information. On various pages on the Website, we may request specific Personal Data about you in order to register you for an account to use our Services, add you to our email list, facilitate payments for and delivery of our Services, or fulfill your requests for information. You may choose not to provide your Personal Data, but then you might not be able to take advantage of some of the features of our Website and Services. We only collect basic Personal Data about you that does not include any special category data (e.g., race, ethnicity, health-related) as defined in the GDPR. Nor do we collect any information about criminal convictions and offenses.
The types of Personal Data we collect and save include:
| Cookie Name | Purpose |
| __adroll __adroll_fpc __adroll_shared | These cookies are used to identify visitors across visits and devices. They are used by AdRoll.com to allow us to engage in real-time bidding for our advertisements so that we can present relevant advertising on third party sites. |
| __ar_v4 | This cookie is associated with the DoubleClick advertising service from Google, and helps tracking conversion rates for ads. |
| _fbp | This cookie is used by Facebook to connect us to their advertisement products such as real time bidding for our advertisements so that we can present relevant advertising on Facebook.com. |
| cli_user_preference | The cookie is used to store the yes/no selection the consent given for cookie usage. It does not store any personal data. |
| viewed_cookie_policy | The viewed_cookie_policy cookie is set to “yes” when the Cookie law info bar has been viewed and accepted. The cookie is used to store whether or not you have consented to the use of cookies. It does not store any personal data. |
| We use cookies on this website to help the website operate effectively and to give you the best experience. Some of these cookies are necessary for the website to operate and others are not (but can be useful to help the website recognize you from previous visits, analyse web traffic and other functions). More information (including on how to manage your cookie preferences) can be found here. Cookies that are not strictly necessary are placed on your computer only with your consent. Please click “Accept” to indicate your consent, or “Reject” if you do not wish to accept these cookies. |
| Purpose/Activity | Type of Personal Data | Lawful basis for processing |
| To process your payment to purchase tickets from an Event Host | Credit/debit card details | Legitimate interests – to process your payment to the Event Host to complete your ticket purchase |
| To register you as a new customer and to create and maintain your account | Name, email address, address, username, password, date of birth, and phone number | Performance of a contract between you and Event Host |
| To process and deliver your order for our Services including: (a) Manage payments, fees and charges; and (b) Collect and recover money owed to us | Name, email address, address, date of birth, phone number, credit/debit card details and transaction history. | Performance of a contract between you and Event Host Necessary for our legitimate interests (to recover debts due to us) |
| To manage our relationship with you which will include: (a) Notifying you about changes to our terms or Privacy Policy (b) Asking you to provide feedback | Name, username, email address and transaction history. | Necessary to comply with a legal obligation Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
| To deal with any enquiries, correspondence, concerns or complaints you have raised | Name, username, email address, and information about the issue raised | Legitimate interests – to allow us to respond and deal with any queries, correspondence, concerns or complaints raised by you |
| To administer and protect our business and the Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp | Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) Necessary to comply with a legal obligation |
| To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you | Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp | Necessary for our legitimate interests in providing our website and promoting our business |
| To use data analytics to improve our Website, products/Services, marketing, customer relationships and experiences | Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp | Necessary for our legitimate interests (to define types of customers for our products and Services, to keep our Website updated and relevant, to develop our business and to inform our marketing strategy) |
| To make suggestions and recommendations to you about products or Services that may be of interest to you | Your name and email address | Necessary for our legitimate interests in providing our website and promoting our business |
This is an necessary category.
This is an non-necessary category.
