Ticket Socket
Schedule a Demo

Customer Accounts

Elevate the customer experience with dedicated accounts tailored to each individual. Customer accounts offer a personalized profile where users can access their purchased tickets, initiate transfers, download tickets for offline use, and submit refund requests, fostering convenience and engagement.

You’re in good company.

Personalize Using Account Insights

Foster stronger relationships with customers through personalized communication channels based on user profiles. Customer accounts enable targeted messaging and promotions based on individual preferences and past ticketing behavior, fostering engagement and loyalty.

Insightful
Purchase History

 Gain valuable insights into customer behavior and preferences with detailed purchase history tracking. Customer accounts provide a comprehensive overview of past transactions, enabling targeted marketing strategies and personalized recommendations.

 Exclusive Offers
and Rewards

Reward loyal customers and incentivize 
repeat purchases with exclusive offers and discounts available through customer accounts. Tailor promotions to individual preferences and past behavior to drive sales and foster brand loyalty.

Enhanced Ticketing
Experience

Enhance the ticketing experience 
with interactive seating charts and personalized event recommendations. Tailored customer accounts create an immersive purchasing journey, boosting engagement and satisfaction.

Schedule a Demo

Ticket Management Made Easy

Empower customers with complete control over their
ticketing experience. From viewing and managing
purchased tickets to transferring them to friends or family,
customer accounts provide a centralized platform for
effortless ticket management.

Seamless Access
Anytime, Anywhere

Eliminate the hassle of lost or misplaced tickets with easy
access through customer accounts. Users can conveniently
download their tickets for offline use or present them
digitally for easy entry at the event venue, ensuring a
smooth and stress-free experience.

Effortless Refunds
and Transfers

Facilitate hassle-free refund and transfer processes
through customer accounts. Users can initiate refund
requests or transfer tickets to other individuals directly
from their personalized profile, enhancing flexibility and
customer satisfaction.

Streamlined Event Entry

Optimize the event check-in process with customer accounts that smoothly integrate with ticket scanning systems. By providing attendees with digital access to 
their tickets, entry becomes faster and more efficient, enhancing overall event operations.

Secure Data Management

Prioritize the security and confidentiality of customer data with robust data management features. Customer accounts adhere to stringent privacy protocols, ensuring that sensitive information such as payment details and personal preferences are safeguarded at all times.

Dedicated Customer Support

Deliver exceptional customer service with dedicated support features integrated into customer accounts. From resolving ticketing issues to addressing inquiries and feedback, personalized assistance enhances the overall customer experience and fosters long-term loyalty.

Discover Some of Our Success Stories

Dive into their stories and find out how TicketSocket has made a positive impact on their lives. Read firsthand accounts of success, satisfaction, and moments that matter.

Favorite feature within TicketSocket?

While there are a number of great features within TicketSocket, 
the customer self service capabilities for transfers and add-ons, the ability to create customized registration and financial reports, and the flexibility with discounting parameters are at the top of the list.

-Spartan Races
See how FIBA uses TicketSocket

What sets TicketSocket apart from ticketing platforms you have worked with?

For sure the customer service.  
The fact we can always get a hold 
of the team and communicate with them about our needs and wants, and they are very quick to get it done, has just been awesome.

-Drew Dunn, CEO, The Lights Fest
TicketSocket provides USA Triathlon with a white-labeled platform that is both easy to navigate and user-friendly.
The administrative site and reporting systems are intuitive, allowing us to leverage functionality to our advantage.
Plus, TicketSocket's team is always willing to help, with quick response times and solutions to our requests.
USA Triathlon
Victoria Brumfield — USA Triathlon CEO

Let’s get you a demo!

Explore TicketSocket, or create an account and start elevating your events. You can also contact us to design a custom package for your business.
Schedule a Demo