Social Distancing Solutions For Events

As COVID-19 impacts all in the event industry – amongst other industries, TicketSocket has adapted with new product features as well as a surge in use for already existing product features. See below for our most popular solutions. If you are unsure of how to pivot your business or have questions about setting up the below features. Please reach out to us so we can support you.

Livestream Events

TicketSocket has a direct integration with Blue Jeans which allows you to sell individual tickets to interactive livestream events with an audience of any size. The integration provides you with the toolset you need to successfully manage an online event. The ticketing piece makes it possible for the requirement of each person to purchase a ticket that cannot be easily shared across the internet.

Virtual Reality

The future is here. While many clients have pivoted to selling tickets that provides a virtual reality experience to bringing revenue during this time – the investment is worth it because this technology is here to stay post-Covid and will certainly provide an additional revenue stream as well as a deeper engagement with your attendees. We’ve seen the most success in this pivot with clients in the race industry, but reach out to us and we can help you brainstorm how to create a virtual reality experience from your in-person event.

Timed-Ticketing & Waves

Likely our most popular solution – and NOT just for the event industry. TicketSocket’s timed-ticket and wave solution will provide a solution for events and retail stores to get back to some normalcy while providing a way to manage crowds and keep to social distancing guidelines.

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Purpose/Activity	Type of Personal Data	Lawful basis for processing
To process your payment to purchase tickets from an Event Host	Credit/debit card details	Performance of a contract between you and Event Host
To register you as a new customer and to create and maintain your account	Name, email address, address, username, password, date of birth, and phone number	Performance of a contract between you and Event Host
To process and deliver your order for our Services including: (a) Manage payments, fees and charges; and (b) Collect and recover money owed to us	Name, email address, address, date of birth, phone number, credit/debit card details and transaction history.	Performance of a contract between you and Event Host Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or Privacy Policy	Name, username, email address and transaction history.	Necessary to comply with a legal obligation Necessary for our legitimate interests (to keep our records updated and to

(b) Asking you to providefeedback		study how customers use our products/services)
To deal with any enquiries, correspondence, concerns or complaints you have raised	Name, username, email address, and information about the issue raised	Legitimate interests – to allow us to respond and deal with any queries, correspondence, concerns or complaints raised by you
To administer and protect our business and the Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)	Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp	Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you	Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp	Consent, when required Necessary for our legitimate interests in providing our website and promoting our business
To use data analytics to improve our Website, products/Services, marketing, customer relationships and experiences	Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp	Necessary for our legitimate interests (to define types of customers for our products and Services, to keep our Website updated and relevant, to develop our business and to inform our marketing strategy)