With the world adapting to the reality that COVID-19 won’t be going away any time soon, event planners and event goers are looking for options that will still allow live events to take place safely.
Some options TicketSocket has been working on even pre-pandemic are things like digital delivery of live-streaming events, virtual races and timed-ticketing.
“Due to COVID-19, there are new need sets for our technology. We’re focusing on spacing people out. We’ve been talking to cities like Toronto and Memphis along with helping Chicago devise a ticketing system for its bike lanes.” Our CEO Mark Miller told FUTURSPRT in an interview.
Timed-ticketing is nothing new for TicketSocket clients like MeowWolf who have been using this technology well before the pandemic to help space-out crowds and decrease attraction wait times.
Appointment-based tickets will most certainly continue to gain popularity with social distancing guidelines holding firm. With timed-ticketing technology events will be able to effectively space out attendees and avoid large crowd waves all at one time.
Although many live events have chosen to postpone or cancel for the rest of 2020, the events that have made the decision to go virtual are sure to come out on top.
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|Purpose/Activity||Type of Personal Data||Lawful basis for processing|
|To process your payment to purchase tickets from an Event Host||Credit/debit card details||Legitimate interests – to process your payment to the Event Host to complete your ticket purchase|
|To register you as a new customer and to create and maintain your account||Name, email address, address, username, password, date of birth, and phone number||Performance of a contract between you and Event Host|
|To process and deliver your order for our Services including:|
(a) Manage payments, fees and charges; and
(b) Collect and recover money owed to us
|Name, email address, address, date of birth, phone number, credit/debit card details and transaction history.||Performance of a contract between you and Event Host|
Necessary for our legitimate interests (to recover debts due to us)
|To manage our relationship with you which will include:|
(b) Asking you to provide feedback
|Name, username, email address and transaction history.|| |
Necessary to comply with a legal obligation
Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
|To deal with any enquiries, correspondence, concerns or complaints you have raised||Name, username, email address, and information about the issue raised||Legitimate interests – to allow us to respond and deal with any queries, correspondence, concerns or complaints raised by you|
|To administer and protect our business and the Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)||Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp||Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)|
Necessary to comply with a legal obligation
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|To use data analytics to improve our Website, products/Services, marketing, customer relationships and experiences||Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp||Necessary for our legitimate interests (to define types of customers for our products and Services, to keep our Website updated and relevant, to develop our business and to inform our marketing strategy)|
|To make suggestions and recommendations to you about products or Services that may be of interest to you||Your name and email address||Necessary for our legitimate interests in providing our website and promoting our business|